Our Services

FAST Business Support

Our services are designed to complement the array of resources already available through the Oracle Learning Cloud, QRGs, in-person or online trainings, and LinkedIn Learning.  We work closely with central financial departments to ensure that we stay consistent and up-to-date with University policies and procedures as well as systems upgrades.

 

Simply contact us by clicking the “Request Form” button below, and we will quickly get in touch to assign and schedule the appropriately trained staff that can best meet your needs. 

 

No question is too small, and no problem too big.  If we don’t have the answer, we’ll work with resources across campus to get you the help you need.

Request Services FAST Home Page

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List of service and support

On-Campus Business Support

We can provide in-person, short- or long-term financial services and support during:

  • Temporary staff vacancies (e.g. retirement, vacation, extended leave)
  • High-volume crunch times (fiscal year-end, audit season, budgets due)

Our staff are fully on-boarded and trained across financial systems, and can hit the ground running with a minimum of department-specific training.

On-campus business support services are provided at an hourly rate. All other services remain free of charge.

Business Process Improvement

  • Experienced associates on our team are available to assist with development of longer-term business process improvement strategies. Our process involves using qualitative and quantitative data to analyze structures and processes and provide an action plan outlining possible alternatives in order to maximize efficiencies.

Training Module Creation

In addition to our existing services, we can create interactive training modules to support your instructional needs. Our team utilizes Rise 360, a powerful authoring tool, to craft engaging and effective e-learning experiences.

These modules can be tailored to a variety of topics and learning objectives, ensuring your team gains the knowledge and skills they need to succeed.

Training / Troubleshooting

Processes

Have a quick question? Just call anytime. Need more specific help? Our friendly and supportive staff can walk through any questions, whether basic or complex, in areas such as:

  • Coding (Chart of Accounts or POET)
  • Requisitions, POs, Invoicing and Receipting
  • Expense Reports
  • P-cards
  • IDTs
  • Expenditure Corrections
  • Contracts

Reports

At your own pace, we can provide personalized hands-on training on commonly used financial reporting tools such as (but not limited to):

  • Account Analysis Report
  • Procure-to-Pay Report
  • Outstanding P-Cards Transactions Report
  • Expense Report Information
  • Invoice Status Report
  • PPM Reports
  • General Accounting Dashboard

Systems / Software

We can help with most basic office software, and can troubleshoot or coordinate training on WyoCloud.

Website Creation, Design and Content Upgrade

  • We can help with most basic office software, and can troubleshoot or coordinate training on WyoCloud.

Request Services