Frequently Asked Questions

The eAccounts app is a faster, more convenient way to manage your Dining and Campus Dollar accounts with a more mobile-friendly interface.

  • Add Dining Dollars and Campus Dollars

    • The eAccounts App doesn’t natively let you add a payment method. After making an initial deposit using the eAccounts website, you can use the checkbox for Save Payment Method, add a payment alias, then click Save. Your eAccounts app should then let you use your saved payment method for future deposits.

  • View your account balances and transactions

  • View your meal plan information

  • Deactivate or activate your lost or stolen WyoOne ID

After installing the Transact eAccounts app, please choose University of Wyoming, select SSO (if you receive a network error, simply retry), and then Continue to Sign in, log in with your UW username and password.

No. Unless your card is lost, stolen or worn out, you do not receive a new card each year. Our system automatically updates your information from semester to semester. There is a replacement fee for any lost, stolen or damaged cards.
No. Your WyoOne ID card is non-transferable. It is your personal campus identification and only you should use it. If a cashier or reader attendant discovers that it is not you using the card, they may retain the card. You will then have to pay the replacement fee to have it replaced. In addition, it is against the student code of conduct to portray yourself as someone else. If you are caught using someone else's WyoOne ID, disciplinary action can be taken by the Dean of Students office.
If your photo was denied or you got your photo taken at the WyoOne ID Office, it will not automatically check off this task from your list in WyoWeb. Having this task as still pending will not affect your ability to do anything within WyoWeb, like registering for classes, accepting financial aid, or viewing transcripts. Once the semester begins, this task will be removed from your to-do list.

If the card is not working when tapped to the outside reader, please bring the card to the ID Office to have it examined.

If the card is not working when swiping into rooms, bathrooms, or apartments, please take it to the front desk or to the basement of Washakie to have it re-encoded. If this does not fix the problem, they will direct you to the ID Office to have it examined.

Campus Dollars:

Are funds deposited into a debit style (declining balance) account by the card holder. Funds can also be deposited by family members or friends. Campus dollars roll from semester to semester.

Campus Dollars can be used for:

  • Food/Vending - all food locations and vending machines on campus accept Campus Dollars
  • University Store - can be used to purchase items at the University Store as long as Campus Dollar balance exceeds purchasing price
  • WyoOne ID Office - can use Campus Dollars to pay for replacement ID Cards and passport photos
  • Dining - can be used to purchase meal passes to Washakie Dining Center

Dining Dollars:

Are funds deposited into a debit style (declining balance) account based on the card holder's meal plan. Dining Dollars are swept at the end of the contract term whether or not the funds are from a meal plan or individually added.

Dining Dollars can be used at all food locations and vending machines on campus and to purchase guest passes at Washakie Dining Center.


When a balances for both Campus Dollars and Dining Dollars exist, Dining Dollars will be charged first at dining and vending locations.  

Neither account allows cash withdrawals or off-campus purchases

Online: Available 24/7. Click Make a Deposit on left side of screen. You will need the W# of the person you are putting money onto their Campus Dollars account. If you are a student, you can click Log In Here, then I am new here on the next screen to set up an account to keep track of your Campus Dollars balance and add money. Only Visa/Mastercard are accepted on the website and there is a minimum of $20 that must be deposited (along with a $0.30 transaction fee).

PHIL Machine: Available 24/7. Located by the elevator in the basement of Washakie Dining Center. This machine allows you to check your Campus Dollars Balance or add money to your account. The machine accepts cash ($1, $5, $10, and $20 bills, no change). There is no limit on the minimum and there is no fee.

WyoOne ID Office: located at 167 Information Technology Center. Open during business hours. You can add money to your Campus Dollars account via cash, check, or Visa/Mastercard . There is a $5 minimum that must be added if using a Visa/Mastercard, otherwise there is no minimum or fee. If you are the WyoOne card holder, you can check your Campus Dollars and/or Dining Dollars balance while in the office. No balances will be given over the phone.

Campus Dollars: Unless concluding student enrollment, or leaving University employment as a staff or faculty member, closing an account without proof of status may incur a $5.00 fee. Due to the processing costs, requests for a refund are only accepted for balances over $10.00. If your account has $10.00 or less, please spend the balance at one of the many accepting locations on campus. Please allow 4-8 weeks for processing.

Non-affiliated accounts with Campus Dollar balances left inactive will be forfeited.

Dining Dollars: any remaining funds will automatically be forfeited at the end of the contract year, whether or not the funds are from a meal plan or individually added.

Card users will be assessed a non-refundable convenience fee of $.30 per transaction when making a deposit.

 

 


ID Office - WyoOne

Online office home
Log in here
Make a deposit
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