Academic Complaints

 

Initial Steps for Resolving Academic Complaints – Quick Tips:

  • For academic related complaints, the student must first attempt to resolve his or her concerns directly with the decision maker in a timely and sincere manner.  
  • If there is not satisfactory resolution with the decision maker, the student must then discuss their concern with the appropriate academic unit head (department head, division head, or department chair).
  • If satisfactory resolution is not reached at the unit head level, the student must then bring their concern to the responsible dean’s office.
  • Thereafter, appeals may be lodged to the Office of Academic Affairs through appropriate processes.