Because we have a variety of capabilities and policies that can be confusing to our clients we have prepared this section to clarify what we can and cannot do. If you do not find the answer you are looking for, please contact us at email@example.com for direct assistance.
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1000 E. University Ave, Dept 3625
Laramie, WY 82071
1) "How do I know which sound system or lighting system to request?"
We will help determine the size of the sound and lighting systems based on the expected number of attendees, location, and technical needs of the event. We value input related to your desires for the size of the systems, and will do whatever is possible to cater to your needs.
2) "Why do you need all of our event's information so far in advance?"
In order for us to plan the technical details accordingly it is vital that your event be planned in detai. Without having knowledge of every performer's act and the timeline of the event we will not be able to provide professional quality services. By supplying us with tech riders we can supply all the necessary equipment. By supplying us with a timeline of all of the performances to occurr during an event we can assist in the fluency and professionalism of your event. Being organized from the start is key to making your event successful.
3) "My RSO is hosting a talent show that will have lots of variety, will you give us a sound system?"
We would be happy to collaborate with you by providing a sound system. Whenever a group hosts a production involving many acts we need to have a full list of performers and their technical needs two weeks before the event. Without this list we will not honor your reservation, so be proactive in your planning and keep us in the loop. We can provide helpful insight and techniques used to make a program run smoothly.
4) "We are going to get a band to play at our event, do we just send you a reservation?"
The reservation is the first step in the process and should be made during the inital planning phases of your event (even before contracts are signed). When you send in your reservation be sure to include a technical rider from each of the groups playing. All of this information needs to be submitted two weeks before the performance so that we can effectively plan our services. If we do not receive this information in time we reserve the right to decline your reservation due to lack of information and we don't like to see things end up like that.
5) "A band plays at our weekly RSO meeting and they would like to practice before the event. Can you set up two hours early?"
Providing a sound system at your weekly meeting is our pleasure, but it is an unfair use of student fees to use our technician's time and our sound systems to practice on a regular basis. Many of ASTEC's staff members are musicians and we understand the need for practice, and just like everyone else we need to use our personal time and equipment for our practice sessions. You are welcome to use the room to practice if the Union Events Office allows, that is not our say. What we can provide is a one or two song sound check once we have completed our line level checks to orient you with the sound system.
6) "I'm a member of an RSO that is hosting an event in the Laramie Train Depot and we need speakers and a projector. Is ASTEC still free?"
Though we do provide free services to RSOs on campus, we charge student organizations for events held off campus. Before reserving a space off campus, consider all of your options on campus before venturing out if you are planning on using ASTEC services.
7) "My RSO is holding an event in the A&S Auditorium, do we need your services?
It depends on the type of event you are holding. Contact Arch Thomas about what his technical crew can supply and he will make a reccomendation about who's services will work best for you. If your event is in the union, contact the Union Events Office to see what services they can provide.
Should you be hosting a lecturer, panel discussion, or movie these locations already have equipment installed in their venue to assist your technical needs.
8) "My friend is in a band and they need a PA system for a local gig, can you provide sound or can they rent some stuff from you?"
Although we provide professional audio services to the university we rarely, if ever, offer our services to third parties that are unaffiliated with UW. If you are wondering if you qualify for services in this situation please email or call us at (307)766-3837. We do not rent out any of our professional audio or lighting equipment due to potential harm being caused to the equipment. It would be best if your friend's band contacted the venue about providing a PA system or contacting a local musical equipment retailer.
9) "I need a projector for a graduate school presentation, do you have one I can borrow?"
Yes, we do. Projectors are free to rent for academic departments and students so long as they are being used to benefit their education. Student organizations can rent projectors for any cause. To rent a projector please visit our reservation page and complete an online form. We can arrange a pick up or on campus delivery.
10) "Are you hiring?"
We tend to hire at the beginning of each semester, and would be glad to entertain your application. Send us an email if you are curious about job postings or when positions become available.