computer monitor

Student Computing Survey Results
Spring 2007

Total Responses: 1293

3.  Which of the following technology products do you have?
(select all that apply, along with their attributes)
      System
Have   PC Mac Other with wireless
Desktop computer 629  48.65% 540  41.76% 40  3.09% 42  3.25% 233  18.02%
Laptop computer 827  63.96% 747  57.77% 90  6.96% 37  2.86% 816  63.11%
 
Regular phone (land-line) 458 35.42%
Cellular or mobile phone 1196 92.50%
Personal digital assistant (PDA, such as a Palm or Treo) 0 0%
   
4.  How do you routinely access or connect to the Internet?
(select all that apply)
   
 UW computing labs 837 64.73%
 Cable modem (such as Bresnan) 545 42.15%
 Dial-up service (such as AOL) 34 2.63%
 UW dial-up modem pool 67 5.18%
 RESNET (River Village, dial-up from some UW apartments) 172 13.30%
 UW DSL service 49 3.79%
 DSL with other ISP (such as Qwest) 211 16.32%
 Campus data network (UW offices) 125 9.67%
 Campus wireless network 515 39.83%
 Other wireless network 260 20.11%
   
5. Which of the following email accounts do you currently have?
(select all that apply)
 
Account Have 
UWyo account 1197 92.58%
Gmail, Yahoo, Hotmail 915 70.77%
Other provider 291 22.51%
   
6. How do you check your UWyo email? (check all that apply)
   
 Outlook client 229 17.71%
 Outlook Web Access (Web browser) 921 71.23%
 WyoWeb portal 552 42.69%
 Forwarded to another (such as Yahoo, Gmail, Hotmail) 55 4.25%
 I don't use my UWyo email   3 0.23%
   
9. Which is the most effective way for IT to communicate with you?
(check all that apply)
   
 Email 1251 96.75%
 Campus mail 164 12.68%
 WyoWeb announcements 306 23.67%
 IT Hot Page on the Web (http://it.uwyo.edu) 29 2.24%
 Other IT Web pages 8 0.62%
 Phone messages/voice mail 174 13.46%
 Student mailing list 137 10.60%
 Cell phone text pages 123 9.51%
 Possible future page on a social networking site for UW IT 29 2.24%
 
10. Which of the following Internet applications do you use or would you expect to use on the UW network in the next 12 months?
(select all that apply)
   
 Peer-to-peer file sharing 334 25.83%
 Streaming video or audio 579 44.78%
 Online chat 235 18.17%
 Instant messaging 560 43.31%
 Video conferencing 135 10.44%
 Video television (IPTV) 152 11.76%
 Internet VoIP phone services (such as Skype) 136 10.52%
 Internet-based gaming 239 18.48%
 FaceBook, MySpace or another social networking site 749 57.93%
 Other (please describe): 0 0.00%
 
11. Please rate your satisfaction with each of the following UW services on a scale of 1 to 5 where 1 = very dissatisfied and 5 = very satisfied. If you have not used the service, check “Haven’t Used”. If you did not know the service was available, check “Didn’t Know”. If you expect to use the service during the next 12 months, check “Will Use”.
 
UWStudent computing labs 4.15
IT Help Desk (766-HELP) 3.65
Wireless network 3.67
IT’s Hot Page (http://it.uwyo.edu) 3.67
IT's Help pages (www.uwyo.edu/askit) 3.59
Campus data network 3.77
Computer lab assistants 3.82
RESNET 3.34 least
UWyo email account 4.15  
UW Internet access 4.10
e-College (OnlineUW) 3.92
WebCT/eCompanion 3.80
SPAM filtering 3.61
WyoWeb portal 3.38
Free WyoWare student software 4.37 most
PC-cillin antivirus software 3.85
Coe library laptop checkout 4.04
Microlab Web site 3.86
   
12. Please rate your satisfaction with UW’s computing support and technology services using a 5 point scale where 1 = very dissatisfied and 5 = very satisfied.
 
Technology needs are met 3.92 most
Responsiveness to problems 3.72
Communications with users 3.76
Clear explanations of technical issues 3.63 least
Availability of new technology 3.75
Overall satisfaction 3.88
   
13. We are interested in knowing what new or improved services you might like. Please rate the following services where 1 = least desired and 5 = most desired. Additional comments may be entered at the end of this survey form.
 
Additional computers in computer labs 3.38
More wired locations for laptop use on campus 3.01
More wireless locations for laptop use on campus 4.00 most
More Internet bandwidth 3.88
Remote access to computer software 3.76  
High speed Internet access in all campus apartments 3.05
Expanded Help Desk services (hours or remote support) 2.82
More laptop computer checkouts in Coe library 2.44 least
Purchasing programs for computers, peripherals and accessories 3.34
Repair services for computers, peripherals and accessories 3.60
Computer store on campus 3.44

 


 


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