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Technical Support

The Wyoming Telehealth Network (WyTN) offers free technical support for WyTN members using either the Zoom or Polycom RealPresence videoconferencing platforms. To enroll in the WyTN to receive a no-cost Zoom and/or Polycom RealPresence license visit the enrollment page.

Additional information about Zoom or Polycom RealPresence can be found by visiting their respective websites:

Additional Support Documents

How to Update Zoom

How to Connect Across Platforms (Zoom and Polycom)


Technical Assistance

For immediate technical assistance please call:

  • (307) 766-2948 (Zoom)

  • (307) 633-7695 (Polycom RealPresence)

For non-urgent Zoom or Polycom RealPresence support and for all other videoconferencing questions, please complete the form below.











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Wyoming Telehealth Network

1000 E. University Ave., Dept. 4298

Laramie, WY 82071

Phone: (307) 766-2948

Email: Wy-telehealth@uwyo.edu

WyTN Logo

1000 E. University Ave. Laramie, WY 82071
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