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Frequently Asked Questions

  1. How far out can I book an appointment? 
    Currently, sessions can be scheduled 7 days in advance.

  2. How close to the appointment start can I book? 
    30 minutes

  3. How many sessions can I book during a day? 
    Students are limited to 90 minutes/day at STEP, but cannot work with any one tutor for more than an hour at a time. Students can book a 30-minute or 45-minute appointment.

  4. What happens if I need to cancel my appointment? At STEP, we ask that you cancel your appointment through Penji. Students who no-show to appointments will not be able to book any other appointments until they speak with the STEP manager.



Please submit a question if your question was not answered:

Contact Us

Jess Willford, STEP Manager

Coe Library, Level I

Phone: 3077664354


1000 E. University Ave. Laramie, WY 82071
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