Contact Us

UW Operations

1000 E. University Avenue

Dept. 3227

Laramie, WY 82071

Phone: (307) 766-6225

Fax: (307) 766-4040

Email: svsdesk@uwyo.edu


UW Operations

Request UW Operations Services

For issues requiring immediate attention, call the Service Desk at 307-766-6225.  Alterations and repairs to campus facilities are to be completed by UW Operations in accordance with UW Reg 6-4.

General Maintenance and Repair

Option 1Login to AiM to enter a customer request directly into the UW Operations work order system, allowing you to track the status of your request and review detailed cost information. Contact Darcy Bryant at 307-766-2268 if you are interested in obtaining a login ID.

Option 2: Go to the Work Order Request form to send an email notification to the UW Operations Service Desk for general maintenance and repair of campus facilities. The Service Desk will enter the request into the UW Operations work order system for assignment and scheduling.

Option 3: Contact the Service Desk at 307-766-6225 or svsdesk@uwyo.edu.

Billable Services

Services performed by UW Operations may not be classified as general maintenance or repair and will therefore be billed to the department.  These services may include, but are not limited to, renovations or modifications to facilities, repairs to specialized equipment, and services such as moving, hanging or assembly of movable fixtures and furnishings, and key requests.  Customers will be billed for actual charges unless otherwise noted on the Request for Estimate.  It is recommended that departments utilize the Request for Estimate process if a budgetary estimate is needed for determining whether funding is sufficient to authorize proceeding with the work. 

UW Operations Billing Rates

Campus units considered auxiliary services will be billed for all services performed by UW Operations.  In addition, certain campus buildings or structures are classified as billable if they are occupied by auxiliary services, leased and/or management by Real Estate Operations or have established maintenance funding separate from general maintenance and repair funds managed by UW Operations.

RFE

The Request for Estimate form (RFE) is the starting point for requesting billable work with a budgetary estimate from UW Operations.  Once the RFE has been completed, approved, and returned to UW Operations, the information is tracked in the UW Operations work order system for assignment and scheduling.  Completed forms can be faxed to 307-766-4040, emailed to hearl@uwyo.edu, or mailed to the Service Building attn: Heather Earl. 

Generally and as an industry standard, project estimates include amounts for engineering and project management and contingency (each calculated at 10% of the cost) for potential unknowns encountered in a facility renovation or modification.  The complexity of some projects may require more engineering or project management time, but a good rule for estimating has been to utilize the 10% calculation.  It is important to note that only actual costs will be charged on the project, the engineering and contingency amounts are not fees automatically charged to the customer.       

Depending on the amount of the estimate, estimated completion date (especially if duration crosses fiscal years) and funding source provided by the customer, funds for a project may be transferred to a facility renewal account prior to the start of work.  If projects are completed below the estimate, funds will be returned to the original fund source or division/college reserve in some circumstances upon completion.  Questions on the funds transfer process can be directed to Darcy Bryant at 307-766-2268 or dem@uwyo.edu.

Project Express

If a customer does not wish to have an estimate completed for billable non-maintenance work, they can request a Project Express, which bypasses the time required to estimate RFE projects, but still must be scheduled according to the shops' current workload. Since no estimate is provided, the customer is responsible for all charges when the work is complete.  Contact Heather Earl at 307-766-6883 or email hearl@uwyo.edu to request a Project Express.

Nameplates

The Nameplate Request Form is used to request new nameplates as well as modifications to existing nameplates.  Fill out the form completely and submit it to the Sign Shop. If you have any questions, contact the Sign Shop at jatteber@uwyo.edu or call 307-766-5494.

Key Cutting

Key Cutting requests must be submitted to the Service Desk on the Key Request/Return Form signed by the dean or director. Completed forms can be submitted via fax to 307-766-4040, email to svsdesk@uwyo.edu or campus mail to the Service Building. Questions regarding keys or access can be directed to the Locksmiths at 307-766-5397.

Recycling Special Pickup

For special pickups please contact Recycling at 307-766-3590.

Moving Request Form

The Material Services Moving Request form is used to request specific moving services from the UW Operations Material Services crew. Completed forms can be emailed to matserv@uwyo.edu.

Quick Links: Login to AiM  |  Request for Estimate  |  Nameplate Request Form  |  Moving Request  |  Property Disposal Request (PDR)

Contact Us

UW Operations

1000 E. University Avenue

Dept. 3227

Laramie, WY 82071

Phone: (307) 766-6225

Fax: (307) 766-4040

Email: svsdesk@uwyo.edu