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University of Wyoming Division of Information Technology

HDI Team Certified 2013Client Support Services

Mission Statement:

The mission of Client Support Services is to provide University of Wyoming faculty, staff and students a single point of contact for assistance in the utilization of University computing resources for the fulfillment of educational and research needs, and to provide that assistance in a timely and professional manner. The department provides connectivity, hardware and software support, consulting, training, general information and technology recommendations, and Web-accessible information to all faculty, staff, and students of the University.

Contact Information:

IT Help Desk:
 
766-4357, option 1
userhelp@uwyo.edu
Resnet:
Student computing assistance and student software
766-2989
resnet@uwyo.edu
Academic Support:
Student computer labs and accounts
asu-it@uwyo.edu
 
Classroom Technology Support:
 
766-4356, option 1
clrmtech@uwyo.edu
In-classroom emergency equipment failure: 766-4357, option 1
Departmental consultants:  find your user consultant
IT Training:
Workshop registration and questions
766-3686
computer.training@uwyo.edu
Software Sales:
Adobe, Microsoft, Exceed, SPSS, SAS
766-3686
itsoftw@uwyo.edu
Computer Sales:
Apple:
Dell:

Steve Jackson, 766-2749
Kirk Brown, 766-2875
Computer Maintenance:
Warranty Assistance and Parts/Labor services for institutionally-owned computers and laser printers
766-4357, option 1
userhelp@uwyo.edu