IT Billing & Fees for Services
IT Billing - view your IT bill online
Fees for Client Services and Products
| PC/Apple Maintenance | Rate |
|---|---|
| Time and materials (1/2 hour minimum) | $40 per hour |
|
Non-software installation or setup (1/2 hour minimum) |
$40 per hour |
| Software | Rate |
| Adobe CLP Program | see current price list |
| Microsoft Select Program | see current price lists |
| Exceed for Windows | $180 |
| Exceed maintenance program (current version upgrades) | $27 per year |
| SAS | no charge |
| SPSS | no charge |
| Special Accounts | Rate |
| Special computer accounts | $6 per month (6 mo. min.*) |
| Exchange email-only account | $3 per month (6 mo. min.*) |
| FTP-only account | no charge** |
* 6 month minimum payment does not apply to UW affiliates ** reasonable justification required |
|
| Consulting Fees | Rate |
| Information Systems | |
| General consulting | $70 per hour |
| Oracle consulting | $70 per hour |
| Telecommunications & Systems Services | |
| General consulting | $70 per hour |
| Student Computer Labs | Rate |
| Printed pages | $.05 per page |
| Color laser prints (white paper) | $.25 per page |
| Color transparencies | $1.25 per page |
| Lab node installation | $15 per hour |
| Lab staffing, per staff member | $8 per hour |
| Lab software installation | $15 per hour |
|
UWStudent lab account setup for conferences, per individual |
$5 |
| Warranty maintenance of lab node | $25 per year |
| Non-warranty maintenance of lab node | $15 per hour |
| Fraternity/sorority computer network setup fee | $35 per hour |
| Setup/maintain departmental laptops for student use | |
| Setup fee | $15 per hour |
| Maintenance fee | $50 per fiscal year |
| Classroom Technology Support | Rate |
| Classroom technology support for events, non-business hours | $25 per hour |
|
WyoCast Mobile Recording System, operations (1 hour minimum) |
$50 per hour |
| WyoCast Mobile Recording System, setup and take down (mandatory for all mobile recording sessions) | $30 |
|
Onsite technical support for non-classroom spaces (1 hour minimum) |
$15 per hour |
| Instructional technology design and installation consulting fees, non-classroom | $50 per hour |
| WyoCast in CR 105, 129, 133, and Ag Auditorium (academic, traditional classes) | Free |
| WyoCast in CR 105; non-academic, special, or after-hours technician (1 hour minimum) | $25 per hour |
|
WyoCast in CR 129, 133; event classification III (see event classification definitions) |
$25 per hour |
| Training | Rate |
| Workshop sessions offered by IT professionals | $0 - $45 per class |
| Specialized training requests | more Information |
| Workshop modules only | $0 - $45 |
| ITC Training Room Usage, one-time | see Pricing & Guidelines |
| Miscellaneous | Rate |
| Late return fees for software and hardware | $30 |
| Computer imaging - additional division image | $150 |
| Computer imaging maintenance fee | $50 per year |
|
Restoration of user deleted data on all IT servers
(see note 4, below) |
$35 per hour |
|
Restore student network connection, per incident (plus parts) |
$25 |
| Gigabit Ethernet port, student computer lab | |
| Unsupported standards (hardware and software) installation and configurations | $40 per hour |
100 Mbps service is not available in all campus locations |
|
Fees for Data Services for Departments
|
(Fund/Org 1315 12580) |
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| Network Connections | Monthly | One-Time |
| Install Ethernet Connection and Office Cabling (port fees extra, see below) | $45.00 | |
| Data Connection Moves, Card Swaps & Coax to 10BaseT | $45.00 | |
| 10/100 Mbps Ethernet Port (Administrative) | $200.00 | |
| 10/100 Mbps Ethernet Port (U.W. Affiliates) | $250.00 | |
| Gigabit Ethernet Port, where available (Administrative) | $300.00 | |
| Gigabit Ethernet Port, where available (U.W. Affiliates) | $350.00 | |
|
Gigabit Ethernet Port, Student Computer Labs (Minimum of 6 activations. Building wiring extra, if needed. Existing locations only. For new installations full prices apply - see above.) |
$200 | |
|
Upgrade 10/100 Mbps port to Gigabit port (where available) |
$150.00 | |
| Upgrade to Gigabit Phone Set Fee | ||
| Problem Service Charges | $35.00 per hr | |
| Cards, Cables, Transceivers, Misc. Equipment | Prices Vary | |
| Ethernet Connection (U.W. Affiliates) | $13.20 | |
|
Ethernet Connection (self-sustaining enterprises - UW administration) |
$8.20 | |
| Data Storage (more information: www.uwyo.edu/infotech/services/support/systems/storage.asp) | Monthly | One-Time |
|
Additional Base Data Storage (per 1 GB) (does not apply to Exchange mailboxes) |
$2.00 per yr | |
| Computer Accounts | Monthly | One-Time |
| Special Computer Accounts (6 mo. minimum) | $6.00 | |
| Generic Email Accounts (6 mo. minimum) | $4.00 | |
| Miscellaneous | Monthly | One-Time |
| Non-UWYO Domain Web site hosting & DNS service | $100 per yr | |
| Exchange Calendar Resource | $1.00 | |
| H.323 Video Endpoint DID Number | $5.00 | |
|
Server
Support Fees (www.uwyo.edu/infotech/services/support/systems/serverfees.asp) |
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ITC Data Center Co-Location Fees (Move-In Costs) (www.uwyo.edu/infotech/aboutit/itc/dc/coloinfo.asp) |
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Fees for Voice Services and Products
| Basic/Single Line Phone Sets | Monthly | +One-Time |
|---|---|---|
| CORTELCO 2730 (handsfree, display) | $28.40 | $45.00 |
| Trimline (public phones & housing) | $20.90 | $45.00 |
| Multi-Line Phone Sets with Displays | Monthly | +One-Time |
| Meridian 2008 (8 button business set) | $30.40 | $45.00 |
| Meridian 2616 (16 button business set) | $35.40 | $45.00 |
| Meridian 5209 (9 button business set) | $25.40 | $45.00 |
| Meridian 5312 (12 button business set) | $28.40 | $45.00 |
| Cordless Phone Sets | Monthly | +One-Time |
| Uniden TRU5860 (display, handsfree) | $32.40 | $45.00 |
| Voice over Internet Protocol (VoIP) - where available | Monthly | +One-Time |
|
Cisco 7912 (single line set, charge includes phone and 1 workstation) |
$26.40 | |
|
Cisco 7940 (single line set, handsfree, charge includes phone and 1 workstation) |
$31.40 | |
|
Cisco 7960 (single line set, handsfree, charge includes phone and 1 workstation) |
$32.40 | |
| Cisco line only (for FAX and TTY) | $19.50 | |
| Other | Monthly | +One-Time |
| Bridged Line – Single Line Off A Single Line | Starting at $6.50 | $45.00 |
| Bridged Line Requiring Multi Set Types | Varies by Set | $45.00 |
| Line with No Telephone Set Type | $19.90 | $45.00 |
| Interbuilding Circuit - Without Dialtone | $10.00 | $45.00 |
| Line Moves and Set Changes (minimum) | $45.00 | |
|
Primary Number Change/Swap (field tech not required) |
$25.00 | |
| OPX (766 Extension Located Off-Campus with a M1500) | $75.50 | $375.00 |
| OPX (766 Extension Located Off-Campus with a M3500) | $82.00 | $375.00 |
| OPX Additional Lines (two or more) | (see above) | $170.00 |
| ISDN | $39.00 | $90.00 |
| Intra Campus T-1 Lines | $20.00 |
$150 (equip. costs extra, ~$500) |
| 1-800 or 888 Service | Varies by Vendor | |
|
1FB - Qwest Measured Business Line (features extra) |
Varies | Varies |
| Service Fee (1FB, cellular and circuit services) | $1.00 per line | |
| Additional DID (766+) Number | $5.00 | $5.00 |
| Listings in the Laramie White Pages (Qwest) | $6.00 | $19.50 |
| Voice Features | Monthly | +One-Time |
| Line Features (Forwarding, Pick-up, Ring Again, etc.) | Free | $5.00 |
| Student Caller ID | $2.00 | $5.00 |
| Student Call Waiting ID | $1.00 | $5.00 |
| Speed Call List beyond allotted first list. | $0.50 | $5.00 |
| Rebill cost for collect calls accepted by students. | $5.00 | |
| Voice Mail | Monthly | +One-Time |
| Recorded Announcement | $6.00 | $5.00 |
| Auto Attendants | Monthly | +One-Time |
| Choice of 1 mail box or 1 announcement | $10.00 | $5.00 |
| 2-4 mail boxes and/or announcements (combined, totaling no more than 4) | $20.00 | $25.00 |
| 5-7 mail boxes and/or announcements (combined, totaling no more than 7) | $30.00 | $25.00 |
| 8-10 mail boxes and/or announcements (combined, totaling no more than 10) | $40.00 | $25.00 |
| 10-12 mail boxes and/or announcements (combined, totaling no more than 12) | $50.00 | $25.00 |
| Voice Menu with additional announcements or mail box(s) - each additional choice. | $6.00 | |
| Unified Messaging Voice Mail | Monthly | +One-Time |
| Exchange Unified Messaging (voice mail / email integration) | $6.00 | $5.00 |
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