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University of Wyoming Division of Information Technology

IT Telecommunications & Systems Services

Fees for Systems Services

Monthly Charge
to UW Departments
per GB
Storage
  Server Storage
VMAX 20K Direct Attach1 $0.08
VMAX 20K Virtual Disk2 $0.08
Isilon Virtual Disk3 $0.04
Bulk Storage
Warehouse NAS (CIFS*) - Isilon4 (increments greater than or equal to 100GB) $0.10
Warehouse NAS (CIFS*) - Isilon4 (increments 10GB up to 100GB) $0.14
SharePoint Online Cloud Storage $0.10
High Performance Clusters
GPFS see site
Backups
Disk Based
Server storage - Commvault5 $0.17
*UW IT also offers NAS services for NFS, please contact infrastructure-it@uwyo.edu if you are interested in this service.
 
Descriptions of Services
1 Tiered FC/iSCSI direct attach storage. Requires a physical server in UW’s Primary Datacenter.

Costs of the server hardware, networking, data center, etc. are not included.

This storage is specifically for additional volumes on servers and can be on either fast Fiber Channel disk or slower SATA disk with tiering of high demand workloads to Solid State Disk.
2 Can only be used for Virtual Machines located on UW’s local infrastructure.
This storage can be on either on fast Fiber Channel disk or slower SATA disk with tiering of high demand workloads to Solid State Disk.
3 Can only be used for Virtual Machines located on UW’s local infrastructure, generally used for very slow and large data.
Limited to 2 TB per virtual disk
4 Network attached storage using CIFS (Windows).
This storage is on slower disk and is offered as file shares that users can access or mount on their existing machines. We do not offer increments lower than 10GB.
Includes 30 days of snapshots and replication offsite.
*NFS shares are also available, please contact infrastructure-it@uwyo.edu for more information.
5 Backups have a primary copy located in Laramie and a secondary copy in Cheyenne.
Backups are retained for 30 days.
6 All data is replicated to our offsite location in Cheyenne and 30 days of data are maintained via snapshots.
Users can restore their own data without contacting IT.
  Note: Price is subject to change at any time. Storage and backup capacity is based on current availability.
Monthly Charge
to UW Departments
Virtual Hardware1
  Virtual Servers2
Per Virtual Core $7.23
Per GB Virtual Memory $2.26
Virtual Desktop2
Per Virtual Core $2.1760
Per GB Virtual Memory $1.3600
Physical Hardware
Physical Servers4
Request quote NA
 
Descriptions of Services
1 x86 processors only. Some restrictions apply. Request a quote for further information.
2 Requires storage and operating system license purchase in addition to hardware.
3 Requires virtual hardware, storage, and network considerations.
4 For centrally hosted services only.
  Note: Price is subject to change at any time.
Monthly Charge
to UW Departments
Systems Support1, 2
  Gold
  Support at this level is highly involved amd includes all ecompassing technical support, advice, server specifications, security, and design theory for the project. Systems administrators are expected to spend a significant amount of time on the project. Services in this category are prioritized for recovery in the event of hardware failures. 24/7 response to outages is included. $1,269.60
Silver
  Support at this level is condered moderate usage/priority and includes advanced technical support, advice, server specifications, advanced security, and design theory for the project. Systems administration will spend a moderate amount of time (4 days a month on average) on this project. 24/7 response is included. $423.20
Bronze
  Support at this level is considered low usage/priority and includes basic technical support, advice, servers specifications, security, and design theory for the project. Systems administrators will spend a small amount of time (2 days a month on average) with this project. 24/7 response is not included. $211.60
 
Descriptions of Services
1 Services that exceed this limitations of their respective support level will be placed into a more appropriate level and any applicable charges will be billed to the department. 90 days notice will be given before a change is made. Services that fall outside of our normal support structure shall have their support costs calculated independently.
2 Support levels are applied to individual services, and are based off the time it takes to run them; not the amount of hardware/servers.
Note: Price is subject to change at any time.
Monthly Charge to
UW Departments
*
ADS Database Administration
  Gold Level II
  Oracle/MySQL $188
  MS SQL Server $133
Support includes IT Database Administration for:
• production and development environments
• database size greater than 100 GB of data
  Gold Level I
  Oracle/MySQL $122
  MS SQL Server $75
Support includes IT Database Administration for:
• a single production environment
• database size greater than 100 GB of data
  Silver Level II
  Oracle/MySQL $159
  MS SQL Server $120
Support includes IT Database Administration for:
• production and development environments
• database size between 50 and 100 GB of data
  Silver Level I
  Oracle/MySQL $111
  MS SQL Server $75
Support includes IT Database Administration for:
• a single production environment
• database size between 50 and 100 GB of data
  Bronze Level II
  Oracle/MySQL $149
  MS SQL Server $118
Support includes IT Database Administration for:
• production and development environments
• database size less than 50 GB of data
  Bronze Level I
  Oracle/MySQL $91
  MS SQL Server $75
Support includes IT Database Administration for:
• a single production environment
• database size less than 50 GB of data

*If needs change to require additional environments or if database size changes the fee may be renegotiated.

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