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University of Wyoming Division of Information Technology

IT Telecommunications & Systems Services

Fees for Systems Services

Availability Monthly Charge
to UW Departments
per GB
Storage
  Server Storage
Big Laramie River
VMAX 20K Direct Attach1 March 1st, 2013 $0.072
VMAX 20K Virtual Disk2 March 1st, 2013 $0.08
Bulk Storage
Little Laramie River
UW-Bulk NAS (NFS/CIFS) - Isilon3 Today $0.032
UW-Bulk Virtual Disk - Isilon4 Today $0.04
Warehouse - Department and Personal Space (includes backups)5 Today $0.17
SharePoint Online Cloud Storage Today $0.20
Archiving
TBD Summer 2013 TBD
High Performance Clusters
Bighorn River
GPFS Today see site
Backups
Disk Based
Server storage - Commvault6 March 1st, 2013 $0.168
Add on for Bulk storage - Replicated Storage with Snapshots7 August 15, 2013 $0.06
Add on for Bulk storage - Replicated Storage (no Snapshots) August 15, 2013 $0.045
 
Descriptions of Services
1 Tiered FC/iSCSI direct attach storage. Requires physical server and will incur additional costs of GBICs, networking, data center, etc.
2 Tiered Disk attached to Virtual Machine in IT's private cloud. All costs included.
3 File based NAS, NFS/CIFS only. Some restrictions apply.
4 Limited to 2 TB per virtual disk. Disk attached to Virtual Machine in IT's private cloud. All costs included, some restrictions apply.
5 SMB/CIFS only - includes backups.
6 Disk based backups that utilize deduplication and offsite DR copies.
7 Replicate storage with snapshots for self-service restores in order to offer more cost effective backups for non-critical data.
  Note: Price is subject to change at any time. Storage and backup capacity is based on current availability.
Availability Monthly Charge
to UW Departments
Virtual Hardware1
  Virtual Servers2
  Per Virtual Core Today $7.2240
Per GB Virtual Memory Today $2.2560
Virtual Desktop2
  Per Virtual Core Today $2.1760
Per GB Virtual Memory Today $1.3600
Thin Client3
TBD TBD TBD
Physical Hardware
Physical Servers4
Request quote Today NA
 
Descriptions of Services
1 x86 processors only. Some restrictions apply. Request a quote for further information.
2 Requires storage and operating system license purchase in addition to hardware.
3 Requires virtual hardware, storage, and network considerations.
4 For centrally hosted services only.
  Note: Price is subject to change at any time.
Availability Monthly Charge
to UW Departments
Systems Support1, 2
  Gold
  Support at this level is highly involved amd includes all ecompassing technical support, advice, server specifications, security, and design theory for the project. Systems administrators are expected to spend a significant amount of time on the project. Services in this category are prioritized for recovery in the event of hardware failures. 24/7 response to outages is included. TBD $1,269.60
Silver
  Support at this level is condered moderate usage/priority and includes advanced technical support, advice, server specifications, advanced security, and design theory for the project. Systems administration will spend a moderate amount of time (4 days a month on average) on this project. 24/7 response is included. TBD $423.20
Bronze
  Support at this level is considered low usage/priority and includes basic technical support, advice, servers specifications, security, and design theory for the project. Systems administrators will spend a small amount of time (2 days a month on average) with this project. 24/7 response is not included. TBD $211.60
 
Descriptions of Services
1 Services that exceed this limitations of their respective support level will be placed into a more appropriate level and any applicable charges will be billed to the department. 90 days notice will be given before a change is made. Services that fall outside of our normal support structure shall have their support costs calculated independently.
2 Support levels are applied to individual services, and are based off the time it takes to run them; not the amount of hardware/servers.
Note: Price is subject to change at any time.
Monthly Charge to
UW Departments
*
ADS Database Administration
  Gold Level II
  Oracle/MySQL $188
  MS SQL Server $133
Support includes IT Database Administration for:
• production and development environments
• database size greater than 100 GB of data
  Gold Level I
  Oracle/MySQL $122
  MS SQL Server $75
Support includes IT Database Administration for:
• a single production environment
• database size greater than 100 GB of data
  Silver Level II
  Oracle/MySQL $159
  MS SQL Server $120
Support includes IT Database Administration for:
• production and development environments
• database size between 50 and 100 GB of data
  Silver Level I
  Oracle/MySQL $111
  MS SQL Server $75
Support includes IT Database Administration for:
• a single production environment
• database size between 50 and 100 GB of data
  Bronze Level II
  Oracle/MySQL $149
  MS SQL Server $118
Support includes IT Database Administration for:
• production and development environments
• database size less than 50 GB of data
  Bronze Level I
  Oracle/MySQL $91
  MS SQL Server $75
Support includes IT Database Administration for:
• a single production environment
• database size less than 50 GB of data

*If needs change to require additional environments or if database size changes the fee may be renegotiated.

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