Client Support Services

 

Mission Statement:

The mission of Client Support Services is to provide University of Wyoming faculty, staff and students a single point of contact for assistance in the utilization of University computing resources for the fulfillment of educational and research needs, and to provide that assistance in a timely and professional manner. The department provides connectivity, hardware and software support, consulting, training, general information and technology recommendations, and Web-accessible information to all faculty, staff, and students of the University.

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Contact Information:

• IT Help Desk:
  766-4357, option 1
  userhelp@uwyo.edu
• Resnet:
  Student computing assistance and student software
• Academic Support:
  Student computer labs and accounts
• Classroom Technology Support:
  In-classroom emergency equipment failure: 766-4357, option 1
• IT Training:
  Workshop registration and questions
• Software Sales:
  Adobe, Microsoft, Exceed, SPSS, SAS
• Computer Maintenance:
  Warranty Assistance and Parts/Labor services for institutionally-owned computers and laser printers