Information Technology Center

The University of Wyoming’s Information Technology Center (ITC) houses a state-of-the-art computing facility and student computing lab. The center is designed to meet the computing and data needs of the university – students, administrators, faculty, and researchers – for the foreseeable future.

Construction of the new Information Technology Center was completed in December 2008. Over Christmas Break, the university’s central data center was moved from the basement of the old Ivinson Hospital Building, built in 1916, to the ITC. The ITC offers a gathering and studying place for students with an extended-hours, high-tech student computing lab. The lab is equipped with individual student workstations and with group study pods.

The ITC also houses UW’s Division of Information Technology, including the IT Help Desk. The Help Desk is the primary point of contact for computer support. It provides timely and professional phone, email, online chat, and remote support for hardware, software, connectivity, and UW computer access. The IT Telecommunications Help Desk is also located on the building’s main level. Modern technology training rooms house software training classes for faculty, staff and students. The Computer Service Center is a walk-in area where expert level advice and quick evaluation of software and hardware computing problems is provided. A technology store is in the planning stages and in the future will be available for student computing and other technology needs.

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ITC: Hours and Address

Hours:
The ITC is open during normal university business hours. The ITC computer lab, in the lobby of the ITC, is open for extended hours (see the computer labs schedule).

Street Address:
Information Technology Center
1710 Sorority Row
Laramie, WY 82071

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ITC: General Facts

• 80,000 square feet
• 110 office spaces
• 23 station “nation’s top 10% best” student computing lab
• Wired and wireless data network access
• Computing and application development labs
• Computer training rooms
• Computer and Telecom Help Desks
• Data Center
• Technology Store

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ITC: Data Center Facts

• Highly flexible design
• Backup for the State of Wyoming’s data
• 6,000 square feet of raised floor with TIER II+ redundancy
• Space for over 200 computer server cabinets
• Designed for “lights out” operation
• Regulated humidity control
• High security – 2 factor authentication, video monitoring

  Electrical

• Designed for an initial 600 KW load or 100 watts per square foot with the capacity for expansion
• Redundant 360KW UPS systems
• 1 MW diesel generator for reliable backup power
• 36 overhead electrical bus ways each delivering 100 amps of 3-phase 208V power
• 2 redundant electrical bus ways per cabinet enabling servers with 2N or N+1 redundancy

  Cooling

• Campus chilled water for primary cooling source
• 5 large Computer Room Air Handlers (CRAH’s)
• 125 ton chiller outside for backup cooling
• Sensors to monitor under floor air pressure
• 15 CRAH fans to maintain air flow and a constant differential pressure under floor