The University of Wyoming’s Information Technology Center (ITC) houses a state-of-the-art computing facility and student computing lab. The center is designed to meet the computing and data needs of the university – students, administrators, faculty, and researchers – for the foreseeable future.
Construction of the new Information Technology Center was completed in December 2008. Over Christmas Break, the university’s central data center was moved from the basement of the old Ivinson Hospital Building, built in 1916, to the ITC. The ITC offers a gathering and studying place for students with an extended-hours, high-tech student computing lab. The lab is equipped with individual student workstations and with group study pods.
The ITC also houses UW’s Division of Information Technology, including the IT Help Desk. The Help Desk is the primary point of contact for computer support. It provides timely and professional phone, email, online chat, and remote support for hardware, software, connectivity, and UW computer access. The IT Telecommunications Help Desk is also located on the building’s main level. Modern technology training rooms house software training classes for faculty, staff and students. The Computer Service Center is a walk-in area where expert level advice and quick evaluation of software and hardware computing problems is provided. A technology store is in the planning stages and in the future will be available for student computing and other technology needs.