Process

On-Campus Business Support

 

Step 1: Request Form

Requesting our services can be done by clicking the "Request Form" button. This button will redirect to a short Qualtrics survey to collect contact information and a very brief description of your request.

Step 2: Scope of Work

Upon submitting a Request Form, FAST will contact you and your supervisor/manager to discuss the project and schedule a meeting. We will then draft a Scope of Work for your review and approval. The Scope of Work includes:

• Description of work to be completed
• FAST member(s) assisting on the project/issue
• Schedule of working hours
• Hourly cost and estimated total
• Location of workstation and additional notes

 

Step 3: Monthly Summary & Invoice

Once the Scope of Work has been approved by all, the project will begin on the start date. Monthly Summaries which include information about the work accomplished and the number of hours worked will be emailed to the department contact with the corresponding IDT. 

 

Step 4: Final Invoice & Feedback Survey

At the end of the project, FAST will request your input on our Feedback Survey. Your input helps us in our efforts to provide high-quality services and support to campus.