CMS and Website Support

Contact the Institutional Marketing website support team

• Email: webhelp@uwyo.edu

• Phone: 766-2457 or 766-2455

Contact the IT Help Desk

• Institutional Marketing has partnered with the UW IT Client Support Help Desk for the purpose of providing a single point of contact for inquiries.

• The Help Desk will send a ticket to Institutional Marketing's web support team. 

  • Please allow two business days turnaround on all requests. 

• Email: userhelp@uwyo.edu

• Phone: 766-4357

Include the URL / web address, where applicable for a site

• e.g.: http://www.uwyo.edu/[SITENAME]

• (site name would be the name of the site after http://www.uwyo.edu/ e.g. “PUBLICRELATIONS” would be http://www.uwyo.edu/publicrelations/)

Include the user name, where applicable

• e.g.: jdoe for the user John Doe. This is the first part of the user’s email without the “@uwyo.edu”

Include a phone number where you can be reached

Requests without this information may take longer to resolve