User Support

Collaborating Users
Collaborating Users

ARCC provides consultation and training services as core services.

We provide these services all researchers at UWyo whether they use the HPC system, the Research Data Storage System, or if they have any other Research Computing topics they want to be covered.  Our goal is to support researchers in any way we can.

We offer office hours, provides one-on-one consultation, and schedules in-person and online training so that researchers may perform their work with the most support that ARCC can provide.

 

 

 

Self Guided Wiki and Documentation

Our End User Support team maintains the ARCC Wiki, recently updated for re-release to campus.  This includes a number of pages with documentation for our users.  This page lists several frequently used pages, but users may also search our wiki from the wiki home page here.

Commonly Used Articles
General Frequently Asked Questions (FAQ's)
       HPC Specific
       Data Storage Specific
       Investment Specific
Getting Started Guides 
ARCC Quick-Start Overview
      Getting Started: ARCC HPC
      Getting Started: ARCC Data Storage
      Getting Started: Investments
General User Guides and Documentation
      HPC Self-Help Documentation Tree
      Data Storage Self-Help Documentation Tree
      Specialized Services Documentation Tree
Troubleshooting
HPC: Troubleshooting Job Scripts and SLURM
Known Issues
Frequently Referenced Pages
ARCC News & Announcements
ARCC Policies
Citing ARCC Resources
Facilities Statement (For Grant Proposals)
Online Training and Tutorials (By Topic)
      Intro to Linux Command Line: Part 1 & Part 2
      Using Text Editors in Linux Command Line
      Intro to High Performance Computing
      Accessing the HPC Cluster
      Using the Module System
      Job Scheduling with SLURM
      Using Open OnDemand: Access to ARCC HPC Services in a Web Browser
      Intro to Data Management
      Data Transfers
      Intro to Conda
      Python, Conda and Pip - Managing Software on the Cluster
      R & R-Studio - Managing Software Packages
      Jupyter Notebooks

 

Office Hours

Visiting our bi-weekly Zoom based office hours is a great obtain help with specific issues. Beginning Spring Semester, 2025, ARCC will begin our new office hours schedule. Office hours will still be hosted weekly over zoom but will be scheduled for every Monday from 10:30am to 12:30pm, and Tuesday from 11am-1pm.

 

Not sure how to Get Going?

E-mail us at arcc-help@uwyo.edu or ask for help through our web portal.





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