This Data Center is operated by the University of
Wyoming IT Department, Data Center Operations group. It is a production
Data Center, supporting critical University business and operations. All
persons entering the Data Center (Room 218) are subject to, and must be
familiar with, the requirements set forth in this document. Entry indicates
your acceptance of these requirements. If you have questions or comments about
these requirements, or the Data Center, contact the Data Center Manager, during
regular business hours, at 766-4742.
For urgent Data Center services issues, after hours,
dial 766-4357. If a person does not answer, select option 2 and leave a
brief message with your name and number. The Data Center Operations
on-call person will contact you.
Video cameras are installed in the Data Center, and
resulting video data is recorded for security purposes. All persons
entering and occupying the Data Center are subject to this video
Data Center Management is responsible for enforcement
of this document. Report observed violations to Data Center Operations.
Please obey the requests of Data Center Operations staff
while in the Data Center. Data Center Operations is located in room 215,
the Control Room, which is the glassed room on the west wall of the Data
Center. Contact Data Center Operations at 766-2747.
Serious or repeated access or use violations will
result in removal from the Data Center, and the offenders’ access
privilege (if applicable) will be disabled. An incident report will be
forwarded to the offenders’ manager, and the IT Business Services Director. Access privilege will be reinstated after review and approval
by the IT Business Services Director.
Access privilege refers to
the ability of an individual’s proximity card to operate (open) the Data
Center door. Having the access privilege enables an individual to enter
the Data Center, but it is not authorization to do so.
Access permission refers to
an individual’s authorization to enter the Data Center. Even if an
individual has Data Center access privileges, they do not have access
permission unless the purpose of their entry is in compliance with this
Access permission to the Data Center is
granted to persons with the access privilege (users), as
required to carry out installation, changes, preventive maintenance or
corrective maintenance on hosted IT equipment for which they have such
Such access and maintenance must not pose a threat to
persons, operations or equipment. Access and maintenance must be
conducted in a safe and reasonable manner. Access is only granted to the
immediate area of assigned equipment. Users are not allowed to access any other
areas, equipment, cabinets or controls.
Access permission to the Data Center is
granted to persons without the access privilege (visitors), if
under the direct escort of a user (person with access privilege), and
only as required to perform installation, changes, preventive
maintenance or corrective maintenance on hosted IT equipment for which
the escort has such assigned responsibilities.
The user may escort multiple visitors at a time, and
is responsible for enforcing all terms of this document pertaining to
the activities and behavior of visitors under their escort. Escorting
requires that the user maintain proximity with the escorted person(s) to
the degree required to assure compliance. Visitors must not be left in
the Data Center without escort.
Access permission is granted to Data Center
Operations personnel with access privileges, and persons they
escort, to manage, operate and maintain the Data Center.
Access permission is granted to IT Department
Managers and Directors, to manage their IT staff working in the
Data Center, and hosted equipment under their responsibility.
Access permission activities in the interests
of the University and IT Department, such as conducting tours, is
granted to IT Department Senior Staff (Directors and CIO) and the Data
Center Manager. Please limit such tours to business hours where
possible, and give advance notice to the Data Center Manager for large
Escorted tours for all other visitors,
such as goodwill tours by IT staff and/or other University staff (e.g.,
Co-location tenants) are available, and may be arranged in advance
through the Data Center Manager.
Proximity cards must not be used or held by
any person other than the person the card was issued to. Lost or
misplaced cards must be reported immediately. To report a lost
card, call 307-766-4691 (64691). If a person does not answer, you’ll get
an automated voice selection menu which will direct your call to a
person or voice mail box to report the loss.
Data Center main entry door position is electronically
monitored. Doors must not be propped open, unless the door alarm lockout
is engaged by Data Center Operations. The main doors into the Data
Center have a center divider (mullion) that may be removed by Data
Center Operations to allow large equipment through the doors. Contact
Data Center Operations to arrange for door alarm lockout, or to have the
center divider removed.