Click on the copier survey link below to add or remove users as well as add or remove account strings or project numbers for your area so copier usage charges can be allocated correctly. IMPORTANT: Users must be associated with at least one account string or project number in order to be able to use the Canon copiers.
https://airtable.com/shr0xWlYpk1Mi25b6
Please allow approximately 24 business hours for copier surveys to be processed and for users have access based on the request submitted. This allows time for Copier Services to process the request and for the various systems and servers to sync.
Due to the volume of copier survey requests received, Copier Services does not send email confirmations out once every survey has been processed. Instead, users should try accessing the Canon copier approximately 24 business hours after their survey request has been submitted. If they experience issues after 24 business hours, please reach out to: copierservices@uwyo.edu
Contact the Office Shop by phone at: (855)333-0100 or via email: dispatch@officeshopinc.com.
Have the Device ID number from the blue and white sticker located on the copier available to provide to the Office Shop as well as a description of what challenges the copier is currently experiencing.
Below is a sample of what the sticker with the device ID will look like:
Be sure to provide the Office Shop with a point of contact (first name, last name and phone number) of someone in your area who can be contacted if the Office Shop has additional questions on the request.
The links below will walk you through the steps of authenticating (bading in) at the copier and also setting up printing functionality:
Download this FAQ document for answers to the following questions as well as others:
Who handles paying invoices and manages billing for the Canon copiers?
Who do I contact if a Canon copier needs to move locations?
What is the process for toner replacement?