Please see our FAQ document and copier implementation update presentation recording below for answers to the following questions as well as other frequently asked questions:
UW Canon Copier Implementation Update Presentation-20230601_110136-Meeting Recording.mp4
Why is the University switching to a new supplier and new copiers?
Will our department point of contact be notified when the Office Shop is ready to install the new Canon copier in our area?
When the new Canon copier is installed in my area, what do we need to do with the Konica Minolta copier?
Who will handle paying invoices and manage billing for the new Canon copiers?
How do I access the new Canon copiers?
What types of training will be available for my area?
https://airtable.com/shr0xWlYpk1Mi25b6
Yes, please see the links below that will walk you through the steps of authenticating at the copier and also setting up printing functionality:
Adding UW Canon Secure Print Copiers to a Mac:
https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/ArticleDet?ID=145738
Adding UW Canon Secure Print Copiers to a Domain connected Windows PC or Non-Domain/Personal Windows PC:
https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/ArticleDet?ID=145706
Please contact the Office Shop at: https://officeshopinc.com or (855)333-0100. You can also email dispatch@officeshopinc.com. Please have the machine ID number from a sticker located on the machine available to provide to the Office Shop as well as a description of what challenges the copier is currently experiencing.
Below is a sample of what the sticker with the machine ID will look like:
If you have questions regarding your Canon copier, its functionality, its performance, toner or need additional training, please contact the Office Shop at: (855)333-0100 or dispatch@officeshopinc.com
If you have questions regarding monthly copier billing, have a need to update GL or PPM account information or need to associate a user with an account string, please contact UW Copier Services at: copierservices@uwyo.edu