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Copy Machine

Copier Services


All Copy Products (ACP) is UW’s copier dealer for Konica Minolta copiers through June 30, 2023.  Below is important information related to various functions of these copiers:


Service/Maintenance

All service requests for networked Konica Minolta copiers can be submitted directly to ACP either through email: dispatch@allcopyproducts.com or by calling: 800.332.2352

Please include the machine ID located on the sticker on the copier in your request to ACP.  The machine ID sticker on your copier should look similar to what is shown below:

 Machine ID sticker found on copier

Toner and Supplies

ACP is currently the supplier of all toner and consumable supplies, with the exception of copy paper, for Konica Minolta copiers.  The copiers utilize a software program that monitors supply levels of all networked copiers and automatically orders toners and supplies on your behalf once the remaining levels reach 20%.  These consumable supplies and toner are provided at no additional cost.  If you have an immediate need for toner, please contact ACP either through email: supplies@allcopyproducts.com or by calling: 800.332.2352.  Please include the machine ID located on the sticker on the copier in your request to ACP.

Copy Paper

Copy paper is not included in the no cost consumable supplies provided by ACP and has not been included previously.  Historically the Copy & Print Center has delivered paper to requesting campus locations.  At this time, the Copy & Print Center is no longer able to deliver paper due to staffing.  For the time being, campus users are encouraged to order copy paper through the Office Depot catalog available in WyoCloud, Amazon or the UW Bookstore. 

Waste Toner Boxes

Unlike the toner for your copier, which should be delivered automatically without the need to take any action, this does not apply to waste toner boxes.  Once a waste toner box is full, it will impact your ability to use your copier.  As a result, we encourage you to take the following action:

  1. Check to see if you have a backup waste toner box on hand for your copier. If you do not, please order a waste toner for your copier by contacting ACP either through email: supplies@allcopyproducts.com or by calling: 800.332.2352 and referencing your machine ID located on the sticker on your copier.

  2. Should your waster toner box already be full and you do not have a backup on hand, please call at 303.785.7420 ext. 7400.  The dedicated University of Wyoming Technician will be out with either a new waste toner box or to empty your waste toner box and reinstall it so that your machine can continue to work. Please do not attempt to empty waste toner boxes on your own.

Monthly Billing

UW Copier Services currently manages the monthly billing for the Konica Minolta machines (including lease and usage payments) and uploads the monthly charges into WyoCloud.  For monthly billing questions or to update the account string/charge account associated with your copier charges, please email: copierservices@uwyo.edu


 

Contact Us

Copier Services

Dept. 3442

1000 E. University Ave.

Merica Hall, Room 111

Laramie, WY 82071

Phone: (307) 766-5546

Email: copierservices@uwyo.edu

1000 E. University Ave. Laramie, WY 82071
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