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Copy Machine

Copier Services


The process for replenishing toner and requesting maintenance for copier machines on the network of the Laramie campus is automated.  There is software installed on the copier machines that will monitor supply levels of toner and request service if the copier generates an error code.  Our supplier for the copier machines across the Laramie campus is All Copy Products (ACP).

Supplies

  • Copiers on the network under the contract with All Copy Products receive toner free as part of the contracted price.

  • When the toner level reaches 20%, the copier will automatically request toner to be ordered and delivered.

  • The other two user-administered supplies, waste toner containers and staples, are not monitored by the software. These supplies will need to be ordered by the departments when needed.

Service/Maintenance

  • If the copier experiences a malfunction and generates an error code, the error code is sent directly to the supplier via the software and a representative will be notified to service the machine.

  • Not all malfunctions will generate an error code and therefore if you are experiencing issues, please contact All Copy Products directly and provide them with the serial number located on the copy machine.


All Copy Products (ACP) Contact Information:

Before contacting ACP, have the serial number from the copier machine ready.

(This contact information is also found on the front of the copiers)

If you have any issues working with the supplier directly:

 

Contact Us

Copier Services

Dept. 3442

1000 E. University Ave.

Merica Hall, Room 111

Laramie, WY 82071

Phone: (307) 766-5546

Fax: (307) 766-4049

Email: copierservices@uwyo.edu

1000 E. University Ave. Laramie, WY 82071
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