Training Modules

 

Training toolkit

This toolkit serves as a comprehensive resource hub designed to support UW faculty and research staff in managing sponsored projects after awards are granted. It includes targeted “knowledge base” articles and instructional videos covering key post‑award topics—such as cost transfers, faculty salary accounting (“9/12”), institutional base salary, allowable costs, program income, cost sharing, effort reporting, and Wyocloud reporting.

 

Additionally, it highlights upcoming workshops like the NCURA virtual session on AI in customer service, offering guidance on streamlining administrative processes. Overall, the toolkit’s intent is to help researchers navigate financial compliance, reporting, and administrative procedures efficiently while reducing their administrative burden.


 

Upcoming Training

NCURA Virtual Workshop - AI in Customer Service

April 29th, 2025

  • 12:00pm - 1:30pm MT Presentation
  • 1:35pm - 2:30pm MT Discussion

 

Register Here

 

AI in Customer Service

This session will explore how AI can streamline processes, reduce administrative burden, and improve the overall service experience for researchers and staff. Additionally, we will walk through the development process AI chatbots tailored for research administration, highlighting key considerations such as data integration, knowledge base maintenance, automation, and user interaction. 

 

Sign up via the Oracle Learning Cloud

Held via zoom. Only need to attend one session if two sessions are available. The same content will be covered in both sessions.


 

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