FAQ

A service fee is assessed per ticket in order to pay our box office student workers and everyday box office operations. This fee is applied whether you purchase online, in-person, or over the phone. Our fee breakdown is listed as such:

- $.50 fee for in-person & over the phone orders

- $2 fee for online purchases

- $2 fee for tickets purchased an hour before each performance

For non-performance event items listed on the box office ticketing platform, no ticket fee will be instituted.

The Buchanan Center Box Office has moved to E-Tix! Upon purchase of your tickets, you will recieve an email from "Tix". Once you open the link, there will be a yellow box allowing you to view, save, and/or print your tickets. Once opened you will see a QR code for each ticket which allows you to enter the venue. You do not need to print your tickets!

Yes you do! In order to complete a transaction (whether online, in-person, or over the phone) we require a First Name, Last Name, Email, and Phone number.

If you have already made a purchase with us, then you will not need to provide this information again!

Yes! If you need a password reset, please reach out to the box office who will send you a reset link. On your account you will have access to current/past tickets, orders, and account information.

In this case, your billing/shipping address MUST be the same as the card you are using to complete the transaction. As a University entity, we have strict fraud detectors, and the system will decline you if the addresses do not match. Please reach out to the Box Office should you have any questions!

On the left hand navigation, please click "Purchase Tickets Here!". You will be directed to our ticketing platform Tix.