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Library Account

Borrowing any materials from the University of Wyoming Libraries constitutes an agreement by the borrower to abide by its rules and regulations.

  • Borrowers must present a library card to check out materials.
  • Borrowers are responsible for all materials checked out to his/her account and any fees or damages incurred.
  • Library cards are not transferable.
  • Email is our default communication method unless you specify regular mail. University borrowers must use their university email account; other borrowers must use any email address or a current mailing address
  • Report a lost or stolen WyoOne card immediately to the WyoOne ID Office (307-766-5268) and the Coe Library Help Desk (307-766-3190).

The University of Wyoming Libraries charge fees for damages incurred to library materials while borrowed. When a damaged item is returned, it is assessed and billed for either a repair fee or a full replacement, depending on the extent of the damage.

Damaged items remain the property of the University of Wyoming Libraries and will not be returned to borrowers.

Once your account has been assessed with damaged item fees:

  • Your borrowing privileges are suspended until the bill has been paid in full. Assessment bills are mailed to the borrower and to the campus Accounts Receivable Office (Knight Hall, Room 250, 1-800-370-3188 or 307-766-6232).
  • Bill payments may be made by cash, check, or money order in person or by mail at the Cashier's Office (Knight Hall Room 170) or through WyoWeb (faculty, staff, and students only).
  • Full replacement billing includes the cost of the item, a $20 processing fee, and a $5 billing fee
  • Fees for repairs vary and include a $5 billing fee

If you believe that you have been billed mistakenly, contact the appropriate Help Desk.

The Libraries do not accept replacement copies for long overdue, lost, or damaged items.

See the Replacement Copies section below for more information.

Due dates for items borrowed through Interlibrary Loan and Prospector are set by the lending libraries. Failure to adhere to these due dates jeopardizes the University Libraries ability to borrow items from these libraries for all library users.

To protect University of Wyoming borrowing agreements with other libraries the following restrictions are enforced:

  • Borrowers that do not return materials when they are due will be billed for replacement and associated costs (see Over, Lost, and Long Overdue section for associated fees).
  • Repeated billing for overdue Prospector and Interlibrary Loan items will result in the restriction of future loans from these services to Library Use Only, or in the case of Outreach students, loans will be restricted to two items at a time. These restrictions will last until the end of the following semester.
  • Two Library Use Only semesters within a two-year period will result in a permanent restriction on all future loans from other libraries.

The University of Wyoming Libraries do not charge hourly or daily fines for overdue materials.

However, borrowing privileges are suspended until overdue materials are returned or renewed, and all fees are paid.

  • Items with a 28 day or longer checkout are billed when 28 days overdue; items with a checkout of less than 28 days are billed when 14 days overdue.
  • Laptop computers, iPads, and Study Room keys are billed the day after the due date.
  • Billing includes the replacement cost, a $20 processing fee, and a non-refundable billing fee. 
  • Items owned by the Libraries are assessed a $5 billing fee per item; items borrowed through Interlibrary Loan and Prospector are assessed a $10 billing fee per item.
  • Replacement bills are mailed to the borrower and to the campus Accounts Receivable Office (Knight Hall, Room 250, 1-800-370-3188 or 307-766-6232, email).
  • Bill payments may be made by cash, check, or money order in person or by mail at the Cashier's Office (Knight Hall Room 170) or through WyoWeb (faculty, staff, and students only).
  • If you return a long overdue billed item, replacement and processing fees will be waived. You will still be expected to pay the non-refundable billing fee for each item. 
  • Items owned by the Libraries are assessed a $5 billing fee per item; items borrowed through Interlibrary Loan and Prospector are assessed a $10 billing fee per item.
  • If you believe that you have been billed mistakenly, contact the appropriate Help Desk. If items you claim to have returned are not found in the library collections, you will be held responsible for their replacement.
  • Overdue notices are a courtesy. Failure to receive these notices does not relieve you of the obligation to return material by the due date, nor does it constitute grounds for reducing any assessed fees.

The Libraries do not accept replacement copies for long overdue, lost, or damaged items.

See Replacement Copies section below for more information

State privacy law (Wyo. Statute 16-4-203 (d)(ix) 1977) prohibits University of Wyoming staff from divulging patron circulation and registration records except through legal process, order, or subpoena through the Dean of the Libraries.

The Libraries generally do not accept replacement copies for long overdue, lost, or damaged items. Please contact the Billing Supervisor at the appropriate branch library before purchasing a replacement to determine whether a replacement copy would be considered and the criteria for an acceptable replacement.

Processing and billing fees are still assessed against replacement copies.

The Libraries have installed electronic security systems at the entrance/exit to ensure that materials may not leave the building unless checked out. If the alarm sounds:

  • Return to the Help Desk.
  • Allow staff to desensitize all library, bookstore, and media items to prevent the alarm from sounding again.

If non-circulating materials, e.g., reference items or current journals are found, a report will be filed with the Dean of Students Office and the University of Wyoming Police Department.

The University of Wyoming Libraries reserve the right to suspend borrowing privileges for any borrower who disregards library policies or whose library account is not in good standing. This may also include the suspension of minor accounts when the responsible parent/guardian's own account is not in good standing. A suspension of privileges may result from, but is not limited to, excessive overdue(s) or long overdue billing, failure to adhere to due dates on time-sensitive items and materials borrowed from other libraries, and disregard for library policies and procedures.

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