Meet the Web Support Team

UW Institutional Marketing

Ever wonder who is behind those Request Help tickets or web analytics research? Our website team is comprised of highly-talented individuals who each specialize in important functions that help support our CMS site editors. We are small team and provide assistance to over 400 editors who manage the 26,000+ pages on the UW website. Our primary goal is to provide comprehensive training and knowledge so that site editors can be independently and effectively manage their websites. Much has evolved in the management of our CMS over the past few years and we continue to create efficiencies in our policies and processes to better serve our site editors and general website visitors.

Thanks for stopping by and we looking forward to serving you in the future!

Emily Hakert

Website Coordinator

Favorite Food: Pork Chops

Emily joined Institutional Marketing in 2021 from the UW American Heritage Center and is the queen of content strategy and page redesigns. She has designed several incredible pages on our site, including the About UW page and the School of Graduate Education homepage. 


Specialties:

  • Page restructuring & design
  • Website directory restructuring
  • Blog content strategy

Caroline Bragg

Website Coordinator

Favorite Food: Bread or Potatoes (she can't decide...)

Caroline is an instrumental part of our support team and is responsible for the incredible success of our CMS Request Help Ticketing system. She joined IM from the History Department in 2021 and has a knack for customer service and problem-solving. Before Caroline, we only had email to help site editors so we're very lucky to have her skills!

Specialties:

  • CMS operations & support
  • Site troubleshooting & error resolution
  • Ticketing support

Akriti Subedi

Senior Developer

Favorite Food: MoMo (Nepali Dumplings)

Akriti is an essential part of maintaining our CMS and joined our team in 2020 after working in IT and graduating from UW. If there's a bug in the code of our site, Akriti can find it and fix it with minimal disruption to site editors and web visitors. Her deep understanding and knowledge of website accessibility helps our site visitors have an equitable and inclusive experience!

Specialties:

Shelbey Gunter

Website Strategist

Favorite Food: Bologna Sandwiches

Shelbey started with Institutional Marketing as an intern in 2020 and has grown into our top web strategist. She has brought hundreds of degree pages to life with well-researched Search Engine Optimization (SEO) and is a beast inside Google Analytics 4. She started the Admissions blogging strategy which accounts for thousands of organic visits to the UW website. 

Specialties:

  • Search Engine Management & Optimization 
  • Content Strategy & Analytics 
  • Consumer Insights & Research

Pat "Wolfy" Wolfinbarger

Web Developer

Favorite Food: Green Chili Chimichanga

Pat is an OG team member and has been working on the UW website for well over a decade and has also been part of its many transformations. He is often assisting site editors with repairing broken links and is always ready to lend a hand at our virtual open labs.

Specialties:

  • Site Hyperlink Maintenance & Repair
  • Blockchain Stuff
  • CSS, JavaScript and HTML

Mindy Peep

Associate Director, Digital & Content Strategy

Favorite Food: Green Beans (from a can)

Mindy joined IM in 2019 and now leads our website, digital advertising and social media teams. You may recognize her voice from the CMS training and when she's not busy creating tutorials, she's working with site editors to create strategies and efficiencies in their sites. She's most passionate about creating great usability and is working hard to design brand new templates!

Specialties:

  • UX & UI Strategy
  • Project Operations & Implementation
  • Front End Design

Marree "Mar" Reed

Accessibility Specialist

Favorite Food: Pineapple

Mar is one of our student staff members and a Construction Management major at UW. She plays an essential role in keeping our website accessible and equitable for site visitors using assistive technology like screen readers. She works closely with our team to identify and fix accessibility violations.

Specialties:

  • Accessibility Monitoring & Solutions
  • WAVE (WebAIM) Tool
  • Website Page Editing

Isaac Riley

Open Lab Specialist

Favorite Food: Fettuccine Alfredo

After earning his degree from UW, Isaac joined our team as a part-timer specialist and mainly assists our site editors in weekly virtual open labs. Isaac is also an entrepreneur and co-founded a technology startup. He's become incredibly knowledgeable with the CMS and is eager to assist you!

Specialties:

  • CMS Editing & Assistance
  • Entrepreneurship
  • Customer Service

Alec Muthig

Information Technology Trainer

Favorite Food: A Cold IPA

Okay, so he's not technically an employee at Institutional Marketing — but Alec is an essential part of ensuring our site editors are trained inside Modern Campus CMS. Working in IT, Alec maintains technology training inside WyoLearn and manages our CMS training. 

Specialties:

  • Technology & Training
  • Microsoft Excel
  • Running in Mountains