Website Support


University of Wyoming uses two main methods to create and manage the pages within its website. These webpages can either be CMS sites or central sites. These two types of sites have two very different functionalities and help resources, so be sure to read their descriptions in full.

 

 

 

CMS Sites

 

Web content using the Content Management System Omni CMS gives colleges, departments and programs the ability to create web content catered to their organization while maintaining a brand standards across the university. This webpage will provide content managers resources for creating and maintaining their website. 

icon of a full size computer monitor, laptop, tablet, and mobile phone.

 

 

Central Sites

 

Some web of UW's web content is not within the CMS. The services related to managing websites that are not directories within the Omni content management system (CMS) can be found on our Non-CMS Sites webpage. If you are unsure whether or not you have an Omni CMS site, please contact the Institutional Marketing Web Team.

 

 

 

  • a brown and gold icon of an ID badge

    Start Here

    as a new CMS website editor

    Becoming a Site Editor

    • Omni CMS site editor training
    • Request editor access

     

    Website Services

    • Request a new site
    • Move non-CMS site to CMS
    • Find site owner
    • CMS exemption

     

    Building a Website

    • Effective page design
    • Accessibility
    • Formats and style guides
    • Brand standards
    • Page templates

     

  • a brown and gold icon of a laptop computer

    Guidance

    for current CMS website editors

    Page & Site Design

    • Branding & Templates
    • Image sizes
    • Canto photo database
    • Formats and style guides

     

    Tutorials

    • Training Review and Video Playlist
    • Page Building Guide and Omni CMS Tutorials
    • Newsletters
    • FAQs

     

    Website Maintenance

    • Search Engine Optimization (SEO)
    • Website Analytics (Google Analytics 4)
    • View/Change site owners
    • Change site editor access

     

    Website Assistance

    • How to get editing help
    • Virtual Open Lab
    • Updates, newsletters and announcements

     

  • a brown and gold icon of gears

    Maintenance

    for non-CMS websites

    Central Sites or Non-CMS Sites

    • View/Change site owners
    • Change site editors
    • Webpage correction
    • Request a new website
    • Request to move a CMS site to an external or central site
    • Request a redirect

 

 

Tutorials and Video Walk-Throughs

 

 

Website editing Guidance

Institutional Marketing offers assistance to all site editors using the CMS (Content Management System). 

If you're having trouble editing your website, we recommend that you begin by reviewing your training course. Instructions for this are in the Support FAQs section below. For additional design ideas, we have many helpful guides available:

 

Need to review?

a laptop computer is open on a desk with a UW webpage on the screen

 

Check out our latest tutorial

The Omni CMS tutorials YouTube playlist is a great place to review the CMS training videos and to look for updated tutorials!

Site editors will receive monthly newsletters with tips for editing their site and information about new features and options available in Omni CMS. You can review our past newsletters on our Newsletters home page here!

Be sure to review our Support FAQs further down on this page for the solutions to some of the most frequently asked questions by site editors.

 

 


 

Additional Website Assistance

 

Create optimal web pages

 

Learn how to increase traffic to your website

 

Manage your website access

For more information about site owners and site editors or authors, please look through the Support FAQs below or review our Current Site Editor Support page.

Need one-on-one assistance?

Omni CMS features a Request Help Gadget located in the top right of your screen, available whenever you are logged in to Omni CMS.

an arrow is poinging at an icon that looks like an electric plug

This gadget will send a help ticket to our CMS experts and their replies will be sent to your UW email inbox.

 

We serve over 300 site authors across campus and may not be able to address your questions immediately. Another option for receiving troubleshooting assistance is to attend a weekly Virtual Open Lab where you can speak directly with a CMS expert.

 

 

 

Support FAQs

To review your completed course, continue your incomplete training course, or to enroll in Omni CMS training, you will go to the course at the following link: WyoLearn Catalog - CMS Site Author Training

First you will login to WyoLearn in the upper-right corner of the screen. After you have logged in, click the arrow next to your name and select the Student Dashboard. From there, you will be able to see which courses are In Progress, Completed, and Not Completed. The screenshot below shows these areas circled in red. When you are on your courses page, you can select to begin, continue or review that course.

a screenshot of the WyoLearn Catalog Student Dashboard

It's kind of like how all all tortoises are turtles, but not all turtles are tortoises.

Site editors, sometimes called site authors, are responsible for managing and maintaining web pages for their units. All site editors must complete CMS Site Author training before gaining access to the CMS.

Site owners have the authority to approve site access for new editors and can make major web decisions without having to consult with other people in their unit.

Sometimes site editors are also site owners, but this is not required. It will vary based on how your work unit operates.

When your department or unit has staff changes, it is the site owners' responsibility to make sure that updates are made to the site owners directory and to add/remove site editor access. This is a vital step in maintaining your website.

Your site is required to have a primary and secondary site owner.

The site owners are those people that can be contacted for making decisions about their web directories, such as website restructuring or granting permission when site editors request to have access to edit specific websites. CMS site owners can also be editors, but do not necessarily have to be website editors. They can be a department head, dean, business manager or supervisor.

All site editors must complete CMS Site Author training before gaining access to the CMS.

When your department or unit has staff changes, it is the site owners' responsibility to make sure that updates are made to the site owners directory and to add/remove site editor access

 

You will need to log in with your UWyo Single Sign On (SSO) username and password to view the following links.

To find the site owners of a CMS site, click the "CMS Site Owner Log" button below.

 

To find the contact information for a Non-CMS site, click the "Central Site contact and author information" button below.

 

To request a list of site editors for your CMS website,  please submit a request through the Help Request Gadget located in the top right of your screen inside Omni CMS, email omnihelp@uwyo.edu, or submit a help ticket by clicking the "Omni CMS service request" button below. 

 

CMS page templates require different image sizes depending on where and how the image is being used. Omni CMS uses snippets and components to create each design option within the page templates. This CMS Template Image Sizes page will give you all the sizes for each snippet and component used on the page templates.

Downloading an image from the Canto Photo Database has preset image sizes for all of the snippets and components in the Omni CMS templates.

If you are looking to learn more about web-optimized photo editing, all UW Faculty, Staff and Students have access to LinkedIn Learning.

Our Web Support pages have tutorials, videos and numerous other sources of guidance specific to making UW-related web pages.

If you are looking to learn about other website-related topics that are not covered on our website, all UW Faculty, Staff and Students have access to LinkedIn Learning. LinkedIn Learning offers relevant, up-to-date content taught by credible industry experts on a wide range of business, technology and creative subjects. Access over 15,000 courses in 7 different languages taught by real-world practitioners, located across the globe.

You can find more information about UW colors, logos and other branding on our Web Branding homepage.

Web content using the Content Management System Omni CMS gives colleges, departments, and programs the ability to create web content catered to their organization while maintaining a brand standards across the university. Some web of UW's web content is not within the CMS. The services related to managing websites that are not directories within the Omni content management system (CMS) can be found on our Non-CMS Sites webpage. You can find more information about requesting a new website or moving a website on our Request or Move a Site webpage

Contact Us


UW Institutional Marketing

1000 E. University Ave | Dept. 3226

Don't forget the Request Help Gadget!
Located in the top right of your screen inside Omni CMS.

plugin icon